Shipping policy

Thank you for shopping with ZootedSportWear. We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Processing times may be longer during product launches, holidays, sales, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

U.S. Shipping

Estimated delivery time after processing:

Standard Shipping: 3–7 business days

Shipping rates are calculated and displayed at checkout unless a free-shipping promotion applies.

International Shipping

We offer international shipping to select countries.

Estimated international delivery time:

Standard International Shipping: 7–21 business days

International delivery times may vary depending on the destination, carrier, customs processing, and other circumstances outside of our control.

Customers are responsible for any applicable customs duties, import taxes, VAT, or additional fees charged by their country. These charges are not included in the product or shipping price unless otherwise stated at checkout.

Tracking

When tracking is available, you will receive your tracking information by email after your order ships. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.

ZootedSportWear is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery times may be affected by carrier delays, weather, customs, or other circumstances outside of our control.

If your tracking information shows your package as delivered but you have not received it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier.

If you still need assistance, please contact us and we will do our best to help.

Returned Packages

If a package is returned to us because of an incorrect or incomplete address, failed delivery attempts, or refusal of the package, additional shipping charges may apply if the order needs to be shipped again.

Questions

If you have any questions about your shipment or order, please contact ZootedSportWear customer support through the contact information provided on our website.

ZootedSportWear
Built for the gym. Hoops. Everyday.